RAI One platform for every WhatsApp conversation your business has.
RAI Cloud brings together messaging, campaigns, catalogs and customer data on top of Meta's official WhatsApp Cloud API.
WhatsApp Business API Integration
We set up and connect your business to the official WhatsApp Cloud API — verified sender number, business profile and green-tick eligibility guidance included.
Unified Team Inbox
Every customer conversation lands in one shared inbox. Assign chats to agents, leave internal notes, and never lose a conversation history again.
Broadcast Campaigns & Templates
Create, submit and send Meta-approved message templates to your contact lists, with delivery, read and reply tracking per campaign.
Automation & Chatbot Flows
Set up auto-replies, keyword triggers and simple conversation flows so customers get an instant response, any time of day.
Catalog & Product Management
List your products or services and let customers browse, ask questions and place orders directly inside WhatsApp.
Contact & Lead Management
Segment your audience into lists, tag leads and customers, and keep every past conversation attached to the right contact.
Multi-Agent Team Access
Add your support and sales team as agents with their own logins, roles and permissions inside one shared WhatsApp number.
Analytics & Reporting
Track response times, campaign performance, agent activity and conversation volume from a single dashboard.
Mobile & Web Access
Manage your WhatsApp business account from the RAI Cloud mobile app or the web dashboard — wherever your team works.
Getting started is straightforward
Consult
We understand your business and how you plan to use WhatsApp.
Connect
We connect your WhatsApp Business number to the official Cloud API.
Configure
We set up your inbox, templates, catalog and automation to match your workflow.
Go Live
Your team starts messaging customers from one organised platform.